Your shipping options may vary depending on your location. Shipping options and charges are available on the checkout page of our Site for domestic and international orders. 

  • Order verification, tailoring, quality check and packaging. All orders are dispatched within 24 hours after the order is placed. Processing time 2 - 6 days.
  • Tracking numbers sent by email after a short processing period.
  • Any items not received within 14 weeks qualify for a full refund or reship immediately. The customer has to reach out to us to have a refund if the order has not been delivered within 14 weeks. Otherwise, we will reship the order.
  • Please contact us for any further questions and our team will be happy to assist 

 

DELIVERY

For items in stock we aim to dispatch within 48 hours. Items on pre-order or made to order will be dispatched in accordance with the lead times on our Site. For an order that contains pre-orders and in stock items, shipping is charged on dispatching the items together, therefore, goods are dispatched when all items are in stock. Lead times on the Site are subject to change and/or delays. Should there be any variation to the lead times shown on the Site we will contact you to advise you of the position. Once goods have been dispatched, expected delivery times are next working day for domestic and 3-5 working days for international deliveries. No changes can be made to the shipping address once goods have been dispatched.

We endeavour to fulfil all orders placed. If we are unable to deliver to your location we will let you know.

You will own the goods from the later of (a) we receive payment in full or (b) we deliver the goods to you.

We require a signature for any goods delivered, at which point responsibility for any purchased goods passes to you. The goods are your responsibility from the time we deliver them to the address you gave us.

All customers purchasing from us will be denoted as ‘Delivery Duty Unpaid’ (DDU) and will be charged for the items purchased and shipping costs only. Duties, taxes and other compulsory payments when shipping internationally are the sole responsibility and shall be paid in full by the customer. We recommend that you contact your local customs authority to determine a landed cost price prior to purchase completion.